My Insurance Quoted Me Less

In our business there’s a lot of moving factors. It’s not always possible to predict how long the parts will take to get to the shop, when your adjuster can make it out to look at the vehicle, or how much money your insurance company will feel justifies the cost of the repair. Sometimes, your insurance company will write an estimate that’s below the price of the estimate you receive from our shop, or whichever body shop quoted you for repair. This can be alarming, but there’s no reason to worry. 

If you came to our shop and received a quote that was more costly than what your insurance offered, this likely due to a couple of different items. The first, is that your insurance company writes for what they can see. All initial estimates are written without the assumption that there are any damages above and beyond what can be seen by the eye. This is often not a full estimate, as there is likely damage behind what you can see and will require supplements or further billing to your insurance.

The second reason you may have a low estimate, is the type of parts your insurance company wrote your estimate for. Often times insurance companies will write estimates with used or recycled parts to save money. This can be negotiated, within reason. We are lucky to reside in a state that allows you to request your preferred parts be installed on your vehicle, depending on the year. Check your insurance policy and state laws to be sure.

 Another reason your insurance estimate may be lower than you’ve been quoted, is due to the rates that they are hourly paying for repair. In the state of Minnesota, for repairs that are going through insurance we must start at their rates, but we will attempt to supplement your insurance to secure what we require hourly for the repairs. If this doesn’t work, there may be some out of pocket cost to you, but there will always be a conversation before we charge you for anything. 

Occasionally your insurance estimate is less costly than ours could be due to the operations on your estimate. We aim to replace only what needs to be replaced, and to repair parts that are not damaged beyond repair. Often times, your initial estimate is written without the knowledge that parts are damaged beyond possibility of repair. In those cases, to protect and preserve the integrity of your vehicle, we will opt to replace instead of repair.  

Our goal is to repair your vehicle to pre accident condition. This is something we do every day, we have the experience to work with your insurance and take an unwanted stressful experience and turn it into something easy. We aim to do so while also keeping repairs at a cost your insurance agrees to. If you’ve received an estimate that is different than ours in anyway, please bring the estimate into our shop so we can negotiate and find a way to accomplish your repair!

So, You Want To Buy A New Car?

One of the worst parts of our day at Oakdale Collision is having to tell someone their insurance totaled out their vehicle. Purchasing a new car can be a big stressful ordeal. It puts a lot on the line like your credit score, financials, and long-term happiness if you purchase the wrong thing. Sometimes, it’s hard to know what vehicle is the right vehicle, until it’s in front of you. We suggest thinking long and hard about what you need, and what you want out of your next vehicle. 

The financial part is often the most worrisome step towards a new car. If your insurance is totaling out your current vehicle, make sure that you negotiate on your behalf, and that your payout is fair value. Before you set out to test drive your dream car, you need to identify what your budget is, and which type of sale you’d like to do, either private or through a dealership. You will need to identify how much you are willing to spend, and if you are planning on buying outright, or using a loan from either a bank or a dealership. If you go the loan route, decide how much money you are willing to allocate towards a monthly payment.

Paint a picture, albeit a broad one, of your ideal must haves and must nots in the next car you bring home. This can be little things, like auto start or heated seats, to the big items like being AWD or an included tow package. Create a list of your absolutes before you start searching online. This will help you cross potentials off the list, and preemptively thinking about what you absolutely need will allow you to quickly sort through the thousands of cars on the market. Then, once you know the type and trim package you desire, price check it! Look up what the industry norm is, and what people in your area are paying for the same type of vehicle. Keep that at the ready for when you visit the dealer or private party you intend to purchase though.


Absolutely always test drive the car. This is one of the most important parts of the car buying process. You need to know the depth of what you are getting yourself into, and test driving the car will allow you to experience what day to day life is going to be like. You’ll typically be driving the car, but how does the backseat feel? Can you properly use all the mirrors in the car and do you like your visibility? Is there road noise? How is the stereo? Do you feel too close to the steering wheel? Is there enough cargo space? Make sure your salesman has time to spare and take it for a thorough test. Drive on the freeway, find a hill, do a couple brake checks, cruise around and ensure you are positively in love with the vehicle before you entertain the idea of purchasing the vehicle. You also want to have a mechanic on call, for a checkup. It is always a good idea to make sure that the vehicle is mechanically sound.

A new car is an emotional and occasionally expensive venture, but you can save yourself a lot of stress by being proactive and getting your intention set before you start looking. By knowing what you want, you don’t have room for a salesman to upsell you, or to miss a great opportunity by overlooking an older model that has all your absolute must have items. Don’t let anybody push you into anything you aren’t interested in and know that you don’t have to buy anything you don’t love.

Aftermarket or OEM Windshield?

One of the downsides to having a vehicle you love and want to take care of is how often accidents happen. We’re specifically thinking about how often rocks fly up from a vehicle in front of you on the highway and put an unfortunate chip in your windshield. It happens, but what do you do when you either have too many, they’re in your line of sight, or if the whole thing is damaged beyond repair?

Insurance companies occasionally make demands that you may not agree with, but one of the best perks of living in Minnesota is a law that requires the vehicle owner’s explicit approval to replace OEM parts with Aftermarket ones. As an auto body repair facility, we don’t take a stance against or for either OEM or Aftermarket ones, but we will tell you the difference so you can make an informed decision as a consumer.

An Aftermarket windshield has many pros and cons just as an OEM one does. They meet the same requirements that OEM ones do for safety standards dictated by the Department of Transportation. This is often the more cost-effective option when replacing a windshield and are easily attainable. The windshield is a safety-related part, as it structurally supports your vehicle. Due to this, and the fact that aftermarket parts often differ in slight ways, you need to be entirely sure when selecting your glass. A very attentive vehicle owner may notice minimal differences in color, waves and the unfortunate situation of leaking, though this is the exception not a rule.

OEM windshields are identical to the windshield your vehicle came with when it was first manufactured. These windshields have their own list of pros and cons, the largest and possibly only con being the expense. A brand new windshield from your dealership will be much more expensive than an aftermarket option, and may still not be from the same manufacturer as your original piece of glass as most vehicle manufacturers sublet out their glass production.

It is important to be informed before making any decisions involving your vehicle, especially when it comes to a piece as important as the windshield. In the event your insurance company denies an OEM part and you feel strongly about it, most companies can find a way to supply you with the OEM part if you pay the difference in price. We can steer you in the right direction should you need it! If you have any questions about which type of part should be installed on your vehicle, or which company we recommend for windshield install/repair, you can always reach out to one of our employees. We are always here to help!

 

What Is PDR?

Fall is a wonderful time of the year, full of pretty colors, cooler temps, and lots of hail. Hail season lasts into the winter and gets us ready for our busy season. That being said, hail season can often be just as busy as the winter season, but offers an unpredictable flare to the year. When hail storms hit, all kinds of storm chasers come up from the south and set up shop in the cities. Those storm chasers perform a special kind of auto body repair called PDR, or paintless dent repair. Paintless dent repair is exactly as it sounds, these technicians, and some of our own, remove the dents in your vehicle without painting it. Sounds crazy, we know. 

PDR is a lot simpler than you’d imagine. Picture big bright lights, a disassembled vehicle, and little (sometimes large!) rubber mallets. Your PDR technician is actually using pressure from inside the panels of your vehicle to slowly pound them out, reforming the metal to its original shape. The transformation is incredible to watch, and we highly recommend checking YouTube for a severe hail repair! The reason you can perform PDR in hail dents is because the hail pieces leave ridgeless dents in the panels of your vehicle. Dents from things like backing into a pole or getting rear ended aren’t typically candidates for PDR as the paint has been pushed to the point of breaking. However, we can occasionally fix a dent via PDR even if it has a ridge, as long as the paint has not cracked at all! The beauty of having an auto body shop look over your vehicle and repair it is that we can work directly with your insurance on the damage caused by the storm!

We understand though, you may not have full coverage on your vehicle, may not have the time to drop off the vehicle, or you may just want to experiment yourself! There are certain things you can do at home to attempt to repair hail damage. Heat is one way to get the metal panels on your vehicle to flex and return to its preformed shape. By parking your vehicle in the sun, sometimes certain dents can pop out themselves. We’ve heard of people trying hot water methods and using their hair dryers as well. These are all great DIY techniques if you don’t mind some paint discoloration. The other option here would be to chill the dents, some people have been said to use dry ice. They circle the dent with a piece of dry ice, attempting to coax the dent out of the metal. All these techniques have seen varied results, and we do not recommend attempting to repair your vehicle untrained at home, unless you’re not worried about how the vehicle looks afterwards. Attempts to repair the vehicle yourself could result in voiding your warranty, or loss of insurance coverage for the hailstorm. 

Naturally, we suggest bringing your vehicle into your local body shop, which is hopefully ours! There is no way to guarantee that these home remedies will work for your vehicle, and we always have time to help! Whether you’re just coming in for an estimate, or coming in for repairs, we are here to try and solve your problems as best we can. 

In A Collision? What Are Your Rights?

We’ve said it before, and we’ll say it again, we are not your favorite group of people to see. We get it, who likes getting in an auto accident? Nobody comes to Oakdale Collision, throws open the doors and exclaims how excited they are about getting their car repaired. This is an inconvenience to you, your family, and your wallet. We want to make sure that before, during, and after this confusing time you know your rights as a consumer. 

                You have the right to pick where your car is repaired. This one baffles some people, because your insurance sometimes seems to omit this detail. Your insurance company has direct repair facilities it prefers to work with out of ease and contractual agreements holding the shop to certain rates. Occasionally, they will make recommendations to their clients where they should take their vehicles. This by no means requires you to use said body shop, however. You still have the option to get your vehicle repaired at whichever shop you prefer, regardless of where your insurance mentions. 

                You have the right to pick what kind of parts are used on your vehicle. This one can be a bit less clear, but you have a say in what kind of parts are put on your vehicle. There are typically three types of repair parts we could use; OEM, Non-OEM, or recycled parts. An OEM part is an “Original Equipment Manufacturer” part, meaning it was made by the manufacturer. A Non-OEM part is any part considered aftermarket, or made by someone other than the manufacturer, and a recycled part is exactly what the name suggests, recycled. Some insurance companies have you waive this right when you sign their policy statements, but for the most part you have the right to choose which type of part goes on your vehicle. 

                You have the right to a safely repaired vehicle. You can ask us any time about our processes, what we are certified in, and how we fix your vehicle. After the vehicle is finished, we will present you with an itemized copy of everything we did to your car. Our goal is always return your vehicle back to pre-accident condition, and that includes it being a safe vehicle to operate. 

                Our goal at Oakdale Collision is to build a relationship with our customers based on trust, and assurance that we are the very best at what we do. We know it’s true, and hope that one day you can see it too! If you need an estimate, need a repair, or just have some questions about what you should know as a customer, call us today! We’d be happy to help. 

Dangers in Summer Driving

Summer is an exciting time of year. The sun is out, the cabin is open for the season, and hopefully the boat is out on the water. There’s a whole bustle of activity out there, and that’s not always a good thing. Everyone wants to be outside, which means there’s a much larger population of drivers on the road. That being said, it makes sense that summer is the most common time of the year for traffic accidents to occur. 

In the summer, we often see accidents due to construction zones. Especially in Minnesota, which should be renamed the Land of 10,000 Construction Projects, we spend most of our spring and summer avoiding construction. Presently, most of the metro is under construction. Before you take any trips, or have to drive somewhere unfamiliar, look up what construction is between you and your destination, and do your best to avoid it. Torn up concrete and debris can wreak havoc on your vehicle. Expensive havoc.

It’s in our best interests to remain vigilant while driving and pay attention to the road, which brings me to our next biggest cause of accidents; Distracted Driving. Set the right example for your family and keep your phone put away while you’re driving. Pay attention to the road, and make sure that whoever is in the car with you understands how seriously you take the safety of yourself, and theirs. In the world of apps and fancy smartphones, it’s almost inexcusable to be on your phone while driving. Applications now have safety features that include “drive mode” as well as most Apple updates for iPhones. 

Another thing to be conscious of as this summer heats up, is the condition of your tires. Tire blowouts are another one of the most common accidents we see in the summer. As the temperatures rise, bald tires are affected and their chances of blowing out under stress is much higher. This can cause damage to your vehicle, and others if uncareful. 

July and August hold the highest accident rate in our country, August taking the cake. Auto accidents kill more than 40,000 people in the United States a year! It is the leading cause of death in people under the age of 34. Every time you get into your vehicle, you’re risking your life, and the lives of those around you. We hope that you do so in the most informed manner possible. Accidents happen, and we are always here to assist you with any vehicle repairs or questions you may have. 

Does It Really Take That Long?

           It used to be that we drove around in giant metal machines, operating purely on fuel and combustion. Things always change, and in today’s world you’re driving around in a high-tech computer. People still view their vehicles as a machine, but a car hasn’t been “just a machine” for the last fifty years! In 1968 Volkswagen introduced the first computer controlled function in a vehicle; the electronic fuel injector. This advancement in the car industry was huge! The ECU is now a standard seen in all vehicles, emerging in the 1960’s and still used today. By 1986 we had our first auto-driven cars, in 2017 Tesla introduced self driving semi-trucks, and today we’re looking at vehicles that are almost completely self-sufficient.

                This loose timeline is just that, very loose. Imagine all the advancements between the 60’s and today. Now imagine the advancements technicians have seen, working on these vehicles day in and day out. The industry now requires certified technicians, who have undergone training through each manufacturer in order to understand the innermost workings of these computers and the machine themselves. This is all great, because we want our technicians to be the best at what they do. When you put it all together though, what does that mean for you, the customer?
                Time. The biggest thing all these computers have changed during our repair process is time. We no longer have the ability to do one day bumper jobs, because that Audi A6 you drive has three sensors in the front bumper that allow you to feel a little bit safer in your car, but also require us to calibrate them if we remove or have to adjust the bumper. Every vehicle newer than 2008 is equipped with sensors in the passenger seat that signal occupancy and when to deploy airbags in the event of a crash, and has to be reset each time you’re in any minor collision. These sensors are a wonderful safety feature, but in that effort to ensure safety we’re also looking at additional time in a simple repair.

                We do our best to get your vehicles returned to pre-accident condition as soon as we can, but we also want your vehicle to be safe, efficient, and in proper working order before we return the vehicle to you. So when you get frustrated at how long your repairs are taking, consider the type of vehicle you drive, and the computer systems you use each day. The more complicated and high tech your vehicle is, the longer the repairs will take. So, yes, it does take that long, but rest assured that we are doing everything in our power to get your vehicle repaired and back to you safe and sound.

Winter, All Season or Summer Tire?

There are three main categories of tires on the market for your daily driver, all season tires, winter tires, and summer tires. Each type of tire has its own pros and cons, but when compared collectively, the most important thing to consider is the climate you deal with on your day to day. You want to ensure that you’re purchasing the most effective tire for your time, efforts, and for expense! Lets face it, tires are expensive!

Winter tires are the extreme of the three tires, and the best for living in a place like Minnesota. While you will fair alright with all season tires, for a driver inexperienced in heavy snowfall, we highly suggest the purchase of a true winter tire. They feature tread rubber, heavier depth with heavier patterns, and strong edges to cut into the snow.

• Tread Rubber: in all season and summer tires, tread will stiffen in cold temperatures inhibiting the proper traction. Winter tires see tread that is designed to remain flexible regardless of temperature.
• Tread Depth and Patterns: in winter tires, you see a more unique tread pattern or deeper divets in the tread to channel snow and slush, while also expelling water. Summer tires and all season tires have shallow tread and fewer patterns as it’s not an essentially part of driving in warmer weather.
• Biting Edges: Winter tires also have higher sipe densities, which is tiny slits in the tread providing higher traction on ice. 

Typically when you purchase your vehicle and drive it off the lot, they’re outfitted with all season tires. All season tires were designed to provide year-round performance, making them an extremely popular choice. They are versatile and designed to function well on wet roads and in light winter driving. If you’re looking for tires that will allow you to drive year round without any extreme winters or storms, these are the ones you want.

All season tires are the compromise between winter and summer tires, meaning they have to compromise certain attributes. They don’t provide the same grip or handling of a summer tire, or the same ice capabilities of a true winter tire. Just like with your footwear, you’ll want the more extreme of the three based on what the conditions are outside. Nobody wants to wear flip-flops in a snowstorm or snow boots during a heat wave! The choice to purchase an all season tire should be made when you live in a moderate climate, free of extreme cold or ice, and free from extreme heat in the summer. In the event that your tires are ineffective in a storm, and you potentially ding up your vehicle, we’re here to help!

Perks of Detailing Your Vehicle

We all crave that new car smell and feel. When you pull a new one off the lot, and it’s pristine, no smells waft out of the seats when you plop down and there’s no ground in goldfish from your kids in the backseat… That new car feeling is desirable, so what if you can get that feeling with the car you already own? There are many benefits to having regular details done on your vehicle, from the mental benefit of feeling clean, to impressing your friends with your sweet ride. What if detailing your car could up the resale value? Guess what, it does. Regularly detailing your vehicle has tons of benefits, and so here’s a couple of reasons why:

• Having your vehicle professionally detailed will clean out any excess salt from your wheels, undercarriage, wheel wells, engine compartment, and all the other nooks and crannies in your car. This prevents potential corrosion. 
• Even small scratches in the paint can oxidize, and having those scratches buffed out and sealed protect your vehicle from rust. Professional detailing products contain UV protectant's that will help keep your paint from fading. 
• The interior of your vehicle will fade from the sun, as well as absorb all kinds of random odors that are faint to you, but evident to others. A professional detailer can eliminate those odors and restore your interior with various products. 
• They will clean out your engine compartment. You read that right, a lot of people will wash their vehicle and forget that the engine compartment also needs to be taken care of! When you’re selling or trading in your vehicle, a clean engine compartment will instill confidence in the potential buyer by showing them that you maintain your vehicle. 

Market experts say that detailing can up the value of your vehicle by 15%. That’s an incredible jump for any car, especially if you’re in the position to purchase a new vehicle. If you know that you’re going to be in the market for something new in the near future, or even if you’re planning on keeping your vehicle until the end of time, taking care of your belongings will make them last longer. Get your car professionally detailed today for the peace of mind, and to protect one of the larger investments in your life.

Help Us Help You

You know your car better than anybody else, you drive it each day, you know what weird kinks it has, and what new damage has occurred. Before you bring your car in for an estimate or repairs, look over each panel on your car and make sure everything you want fixed is being pointed out to your estimator. We will do our best to return your vehicle to its original pristine condition, but without your help, we can’t meet your expectations.

During the repair process, we aim to get everything accident related taken care of and approved by insurance, but there are times where damage can be overlooked and assumed to be unrelated prior damage. If you know that a dent was part of the accident, then bring it up during your initial drop off to make sure the damage is properly taken care of.

In some instances, there’s a scratch that you hate seeing every day. Let us know, and we can do our best to get it taken care of. If you’re looking for a more thorough fix, we can take care of the damage while your vehicle is in the shop. Getting everything sorted out prior to drop off will keep your time without your vehicle shorter, and will save you time in the long run. 

When you return to pick up your vehicle, make sure to do a thorough walk through with your estimator. If there’s damage that we missed, let us know so we can properly take care of you and your vehicle. There are many standards we have set for a repair, and want to make sure we’re doing the best we can for you. Let us know if anything was missed, or if you feel things were ignored.

Look over your car to make sure it’s been properly washed and vacuumed. We provide clean up to restore your vehicle to how it was dropped off, so make sure the panels are clear of salt or other road debris. Pay attention to any panel gaps, or non-matching painted panels, verify that your repair was properly completed and fits your expectations. Make sure to test that all your lights and electronics are working properly before leaving, so you can safely return home. If you make it home and find you’re unsatisfied with our repairs, give us a call so we can sort it out for you. Our goal is to return your vehicle to pre-

accident condition, and we plan to do the best we can for you.

Keep Your Feet Down

We’ve all heard those country songs, the ones that tell you to throw your worries out the window, relax and put your feet up on the dash and enjoy the ride. If you’re a routine passenger, that’s likely a position you’ve sat in and enjoyed because it IS more comfortable. Unfortunately, that comfort is not worth the potential pain you could face if presented with an accident. Have you ever considered how unsafe that could be in a collision?

Riding around as a passenger in a vehicle is a common thing we’ve all done, and on long trips it’s normal to face mild discomfort and to try and find a comfortable position. This often includes putting your feet up on the dash, and while it’s comfortable for a moment, the consequences could be detrimental. If you’ve ever been the unpleasant victim of a deployed airbag, you know how painful that is. An airbag takes 1/20th of a second to deploy, and deploys between 100 and 220 mph depending on the make and model of your vehicle. Imagine being in a collision, the airbags deploying, and forcing your knees into your face, or the force of the airbags breaking the bones in your legs. The airbag is in your vehicle for safety reasons, but will only protect you when used properly. 

That horror story is what happened to Audra Tatum in August of 2015. She rode with her feet on the dash of her husband's vehicle, and they were in an accident. Two years later, she’s still facing extreme difficulties. She’s now using her story to caution other people from the severe pain and trauma that she endured by trying to be comfortable on a car ride. No matter how quickly you think you can pull your feet down, the airbag will always be quicker.

While on long drives it may make sense to put your feet up for comfort, or to get in a quick nap before your shift of driving, you’re putting yourself at risk. Even though you haven’t been in an accident in years, or your girlfriend is a wonderful driver, do yourself and your family a favor and keep your feet planted with your seat belt on. 

If you are interested in reading Audra’s story, you can find it here:

https://www.cbsnews.com/news/after-painful-crash-mom-warns-passengers-to-keep-feet-off-of-the-dashboard/

Don’t Worry, It’s Just A Recall

Last year alone, manufactures issued 927 recalls, that affected 53.2 million vehicles. This is the third year in a row that recalls have broken the all time high record, each year progressively seeing higher numbers. A recall on your vehicle is simply when the manufacturer finds a part on a model or a range of models that does not comply with federal safety standards or is found to be faulty in some way. These recalls are often a free repair, and can be done at your local dealership.

 
Car manufacturers are required to send out a notice letter letting their customers know if there’s been a recall on their vehicle, but in some situations you won’t receive one. If you bought your vehicle after a recall was issued or just missed the letter in the mail, you can find the necessary information on the NHTSA website. While there usually is not a time limit on when you can get the recall done, it’s best to do it sooner than later. However, if your recall is on your tires you have 60 days to get into the dealer for repairs or replacement.

Once you’ve become aware of a recall on your vehicle, you’ll need to contact your local dealer and set up a repair appointment. You are not required to pay for the repairs tied to a recall if your vehicle is less than 10 years old. In the off chance your dealer tries to charge you for the repairs, request to speak to a manager and explain the situation. If you have one, bring your recall letter in as proof of the recall, though the dealer should already be aware. You can contact the manufacturer if the dealership continues to try and charge you, and if you have no luck there contact NHTSA directly.

A recall is not always an “immediate danger” situation, they are generally issued as a cautionary warning, as an issue has surfaced in various models or within a year range similar to your vehicle. Be patient, as sometimes it takes the manufacturer a few weeks to formulate a plan of action, and don’t worry too much. You will get your vehicle fixed, and it should only be a minor inconvenience.

Traveling With Pets in The Car

Road trips can be tough on all of us, but bringing a pet along? That can be even harder. Unlike traveling with other adults or even children, your pet can't tell you if they're uncomfortable, or if they need to find a bush. There are ways to make the trip comfortable and easy on you, and your pal. So don't leave them behind on a trip to the cabin this year, here's a few tips to help get the whole family there safe and happy!

Consider crating or a carrier. While in certain situations your pup might be too large, or well behaved and you feel it's unnecessary, sometimes confining your animal can help keep them calm. It also can benefit you from becoming distracted on the road. Though, if the crate isn't the route for you and your pet, look into a harness buckle. We belt ourselves in to be safe, why would we allow our loved pets to ride free? An unrestrained 60lb dog becomes a 2,700 pound projectile in a sudden stop or accident at a speed of 35 miles per hour. Buckling your animal in is the safe choice for him, and for you!

Keep those windows up! As fun as it may seem for your dog, sticking his head out the window is actually detrimental to their noses, ears and eyes. Imagine going above 45 miles an hour, and having your head out the window. The dust, dirt and bugs that would come flying into your face would make it a very uncomfortable experience, and it's the same for your dog. The smells are great, but it's not worth the damage that can be done.  

Prep a travel kit. You prep yourself for travel, so why not prep your dogs? Bring the necessary things, such as a leash, water bowl, food, first aid kit, etc. Avoid feeding your dog too close to your departure time, and try to avoid feedings while you're on the road as much as possible. Animals can suffer from motion sickness as humans do, and nobody likes having to clean up barf on the road!

Bring something for your pup to do while in the car! Distractions and stimuli will help keep your dog from growing anxious by sitting in the car for too long. The longer the trip the more toys you should bring. Make sure to take frequent stops so that you and your dog can stretch your legs and get some fresh air!

Road trips are fun for the whole family, your pet included! Don't let long drives and frustration keep you from bringing your loved ones along. A little preparation goes a long way, and can turn a stressful drive into an easy one. Buckle up and have fun this summer, the whole family included!

Distracted Driving

You constantly hear about texting and driving, and how many accidents that causes, but did you know that the biggest cause of accident is purely driving while distracted? Distracted driving of any kind can lead to a devastating accident, all because you wanted a piece of gum or were reaching to change the song on your stereo. 

Even if you are at full attention while driving, on average during the day there are 660,000 drivers using their cellphones while out on their commutes. Imagine how many other drivers are out driving without their full attention at hand. That puts you and your family at risk. Taking your eyes off the road for even a moment can be the split second an irresponsible driver veers into you. 

Before each drive you should be verifying that your mirrors and stereo are preprogrammed to the way you need. The less you have to fix while on the road, the fewer distractions you have to deal with. Your turn signal is a great way to warn other drivers of your intentions, and while it's unnecessary if used miles before your turn, you still want to give ample time for a quick response if needed. Using your turn signal early can help keep other drivers informed and prevent accidents. 

Avoid driving your vehicle late at night, or during hours you're not fully awake. Thousands of car accidents a year are attributed to driving drowsy. Add that to driving at night and you're looking at your chance of being in an accident tripling, simply because your visibility is impaired. If you're on a long road trip pull over for a nap, or find a hotel close by. Make sure to pull completely off the road and give yourself ample space for passing vehicles. Your state of mind is extremely important while operating a vehicle, for your safety and for others. 

Teach your children and loved ones a valuable life lesson – make sure they know how detrimental picking up their phone or any form of distraction during a car ride can be, and make sure they're spreading the word. Being vocal with your peers and adults about their driving habits can be the difference between life and death. In the end, accidents do happen, and are often times unavoidable. We are here for you when life gets in the way. Bring your car down to Oakdale Collision for an estimate in your time of need.

That Bumper Is More Than Just An Eyesore

Car accidents most often occur within 25 miles of your home. That means they’re not from driving on the freeway, or a crazy person ripping through the drive-thru, they’re happening close to home while you or your neighbors are on auto-pilot. Let's say you’re driving down the back roads by your house on your way to pick up the kids from soccer practice and BAM! Just like that. You hit black ice and slide into a guardrail. Now, your bumper looks to have suffered some minor damage, there’s a decent dent and some ugly scratches, but it’s still attached. Safe, right? Wrong.

The bumper on your vehicle is aptly named because it’s main purpose is to keep you safe in the account that you hit or “bump” into something in your travels. The original bumper was essentially a hunk of wood bolted onto the front and rear of a vehicle. That wood was meant to cushion the impact of various accidents. New vehicles have beautifully sculpted metal and in some cases plastic covers to hide the extremely important internal pieces of a bumper. 

The main internal piece of your bumper is called an impact bar, or in some cases an absorber, depending on the make of your car. That impact bar/absorber is specifically designed as a (generally) one time use part that will absorb the impact of your hit. Underneath that plastic or metal shield is an entire slew of parts that when shifted from even a minor accident can mean the difference from experiencing a stiff neck, to serious injuries.

Now, with that being said, you’re likely not driving around with a bunch of worthless junk in the car. You’re driving around with your loved ones, your friends, and other precious cargo that you wouldn’t want harmed in the event of another collision. The best way to prevent injury in an accident is to maintain your vehicle at it’s top operating condition. Let us take a look at your car and potentially save you and your loved ones from more damage than is necessary. Our estimates are free and have no obligation of repairs. It’s better safe than sorry, so bring in your scrapes and bruises today!

4 Reasons Referrals and Online Reviews are Important For Our Business

In the collision repair industry, taking your business from a frustrating stop in a customer’s day to a helpful experience in an unfortunate time is extremely important. Referrals can set you apart from the competition. When a customer gives you a referral they’ve taken the time out of their day to spread news that your shop has exceeded their needs to thousands of potential customers. For many shops this can mean a huge increase in door traffic and billed repair time.

Referrals are much more than word of mouth, these days you have to leave a review online which essentially gives your “seal of approval” to thousands of people in your area. More than 90% of consumers say that their buying decisions are influenced by online reviews! 90%! So if you’ve been given exceptional service, wouldn’t you want to tell the whole world about it?

Here’s why Reviews and Referrals matter so much:

1. About 88% of consumers read online reviews to determine if a local business is a “good” business or not. If the business doesn’t have any reviews, it can hurt. If a business has a lot of quality reviews, consumers feel it represents what type of business they are and are more likely to trust your company. 
2. A personal recommendation is the only other referral process that people trust more than online reviews. If a business has a proven track record, you may get several recommendations for the same business. 
3. Reviews have a dramatic effect on the businesses search engine position! Yup, that’s right. The more reviews you have, the better your ranking will be with Google, Yahoo!, Bing, Yelp and any of the other search engine directories out there. Now you’ve helped us in more ways than one!
4. With a referral or even sometimes a review, it builds the trust in to the job. Trust can be hard to come by with a cold call, but with a referral or a review, you’ve already got an established base of trust to work from.