Get That Chip Fixed

Winter is on it’s way, and before it’s here in full force you need to give your car an in depth inventory of potential repairs. Look over your car and make a list of things you might need before salt and grime eat away at your mode of transportation. One of the most overlooked items that should be on your list of repairs before it freezes are rock chips in your windshield. While they may be minimal at first, those chips can quickly turn into large cracks that span your windshield all because it dropped below freezing overnight. They are frustrating and not something to be ignored. Even the smallest of cracks can turn into large unrepairable ones due to the cold temperatures we face.

If the crack is less than six inches in length, it is unlikely you will need a full windshield repair. They have aftermarket kits that are available to patch and repair small kits, but it should be looked at by a professional to verify the crack has not penetrated the plastic shield that prevents the windshield from shattering. In the chance that the damage to your windshield is a shallow crack, they will smooth down the glass and fill the crack with a glue that dries clear. This option does not make the

crack any less visible, but it will keep it from spreading and causing additional damage.

Windshield repair is a simple process, and does not take long. A technician can assess the damage by evaluating the age of the windshield with the length and depth of the crack, as well as where it lies in your line of sight. A technician will almost always recommend full replacement if the crack spans your line of sight, and provided you have glass coverage with your insurance, it should be covered. Full glass replacement is a quick fix, but some sealants require it to sit for 24 hours following the repair.

Both rock chip repair and full windshield replacement are not costly items. If you need a recommendation for a place, please give us a call!

Preparing Your Vehicle for Winter

Winter is on it’s way, and just like with your home or your attire, your car needs to be prepared to survive the cold weather we’re about to face. The snow and cold brings about lots of new challenges for your day to day life, and is about to bring a bit of havoc to your vehicle.Preparation is the key to getting you and your family through this winter safe, warm and happy.

 

Put together an emergency kit. This is a good tip for year round travel, but should be edited a bit to include items you’ll need to survive in case of a break down mid-winter. Your kit should include these basics: a change of clothes, a first-aid kit, road flares, a flashlight, a bag of sand, an ice scraper, extra pairs of gloves, and some high protein snacks like nuts or jerky. It’s a good idea to keep an insulated poncho and hand warmers in this kit as well, to try and stay warm.

Do a thorough check of your antifreeze and coolant levels. Make sure to look at all the fluid levels in your vehicle, but these especially. Antifreeze does what it’s name says - keeps your engine from freezing in the dead of winter. It’s best to check these before you make trips, and to look at your vehicle's manual to verify you’ve got the proper level and mixture.

If you don’t have them already, switch to an all season or your winter tires to face the icy roads. Regardless of the tires on your vehicle, check to make sure that you have proper tread depth and tire pressure. Tire pressure can be checked with simple tools from auto stores, and if you’re unsure check with someone at your local auto parts clerk to verify where your vehicle should be at. You can test your tread depth by performing the “Lincoln test.” Insert a penny with Lincoln’s head pointed towards your tread, if you can see all of his head it’s time to replace your tires.

The next time you take your car in for an oil change, switch to winter grade oil. The colder it is outside, the thinner you want the oil in your vehicle. While you’re at it, switch your windshield wiper fluid to a winter-grade option. It will help keep your fluid from freezing on your windshield when you need to wash off all that road salt.

If you do nothing else on this list, at least make sure to include an emergency kit for the winter. Accidents happen, and it could mean the difference between life or death for you and your loved ones if you’re stranded. Drive save this winter and stay warm!

Traveling With Pets in The Car

Road trips can be tough on all of us, but bringing a pet along? That can be even harder. Unlike traveling with other adults or even children, your pet can't tell you if they're uncomfortable, or if they need to find a bush. There are ways to make the trip comfortable and easy on you, and your pal. So don't leave them behind on a trip to the cabin this year, here's a few tips to help get the whole family there safe and happy!

Consider crating or a carrier. While in certain situations your pup might be too large, or well behaved and you feel it's unnecessary, sometimes confining your animal can help keep them calm. It also can benefit you from becoming distracted on the road. Though, if the crate isn't the route for you and your pet, look into a harness buckle. We belt ourselves in to be safe, why would we allow our loved pets to ride free? An unrestrained 60lb dog becomes a 2,700 pound projectile in a sudden stop or accident at a speed of 35 miles per hour. Buckling your animal in is the safe choice for him, and for you!

Keep those windows up! As fun as it may seem for your dog, sticking his head out the window is actually detrimental to their noses, ears and eyes. Imagine going above 45 miles an hour, and having your head out the window. The dust, dirt and bugs that would come flying into your face would make it a very uncomfortable experience, and it's the same for your dog. The smells are great, but it's not worth the damage that can be done.  

Prep a travel kit. You prep yourself for travel, so why not prep your dogs? Bring the necessary things, such as a leash, water bowl, food, first aid kit, etc. Avoid feeding your dog too close to your departure time, and try to avoid feedings while you're on the road as much as possible. Animals can suffer from motion sickness as humans do, and nobody likes having to clean up barf on the road!

Bring something for your pup to do while in the car! Distractions and stimuli will help keep your dog from growing anxious by sitting in the car for too long. The longer the trip the more toys you should bring. Make sure to take frequent stops so that you and your dog can stretch your legs and get some fresh air!

Road trips are fun for the whole family, your pet included! Don't let long drives and frustration keep you from bringing your loved ones along. A little preparation goes a long way, and can turn a stressful drive into an easy one. Buckle up and have fun this summer, the whole family included!

City Driving Tips

Even if you don’t work in the city, chances are you may drive there from time to time. Navigating one-way streets and finding a place to park can be a nightmare, especially if you are unfamiliar with where you are going. Here are a few tips to help the next time you find yourself driving to a Vikings Game or checking out the latest Brewery that just popped up in St Paul:

1. Watch Out for People on Bicycles: You may not be used to seeing them as much in the suburbs, but a lot of people use bicycles in the city. Make sure you keep an eye out as they change lanes or you do!
2. Brush Up On Your Parallel Parking: We know you don’t have to parallel park at Hy-Vee or most places you may be use to going. Chances are if you’re downtown, you may have to parallel park. 
3. Find a Spot Your Car Fits In: If you’ve got a big SUV, make sure you find a spot that your vehicle fits in. You don’t want to anger your parking mates by trying to fit into a “compact” space.
4. ALWAYS CARRY CHANGE: Want to park on the street and save a few bucks? You may not be able to if you don’t have change. While many of the new parking meters are equipped to take credit cards, not all of them do. 
5. Map Out The One Way Streets: If you’re driving to a new area, do you know which streets are one-ways in Minneapolis? It can be important to figure out which major streets are one-ways prior to departing so you don't end up going the wrong way!

4 Reasons Referrals and Online Reviews are Important For Our Business

In the collision repair industry, taking your business from a frustrating stop in a customer’s day to a helpful experience in an unfortunate time is extremely important. Referrals can set you apart from the competition. When a customer gives you a referral they’ve taken the time out of their day to spread news that your shop has exceeded their needs to thousands of potential customers. For many shops this can mean a huge increase in door traffic and billed repair time.

Referrals are much more than word of mouth, these days you have to leave a review online which essentially gives your “seal of approval” to thousands of people in your area. More than 90% of consumers say that their buying decisions are influenced by online reviews! 90%! So if you’ve been given exceptional service, wouldn’t you want to tell the whole world about it?

Here’s why Reviews and Referrals matter so much:

1. About 88% of consumers read online reviews to determine if a local business is a “good” business or not. If the business doesn’t have any reviews, it can hurt. If a business has a lot of quality reviews, consumers feel it represents what type of business they are and are more likely to trust your company. 
2. A personal recommendation is the only other referral process that people trust more than online reviews. If a business has a proven track record, you may get several recommendations for the same business. 
3. Reviews have a dramatic effect on the businesses search engine position! Yup, that’s right. The more reviews you have, the better your ranking will be with Google, Yahoo!, Bing, Yelp and any of the other search engine directories out there. Now you’ve helped us in more ways than one!
4. With a referral or even sometimes a review, it builds the trust in to the job. Trust can be hard to come by with a cold call, but with a referral or a review, you’ve already got an established base of trust to work from. 

Preparing for Your Winter Road Trip

The key to having a safe and enjoyable winter road trip lies in the preparation. Being prepared for any situation will give you confidence that your family will be safe throughout the trip, allowing you and your loved ones to relax, kick back, and enjoy the ride.

Car maintenance is a critical step in preparation and safety. Things to check up on could be any of the following:

• Oil change
• Tire rotation (or tire change)
• Check antifreeze level and fill if necessary
• Test your car battery (especially if it’s older)
• Make sure your gas level remains above a half tank; the more gas there is, the less condensation in the tank, which leads to an easier start
• Have a spare tire on hand

You can become stressed if you don’t have your trip planned out ahead of time. Important things to have planned before the trip are:

• Have an updated, tangible map of your route (in case your phone dies)
• Let someone know where you should be and when
• Anticipate the weather conditions during your trip
• Book hotel rooms ahead of time if possible

Your phone is going to be your best friend on the trip (this does not mean distracted driving!), your phone could potentially be your lifeline if you get stranded or in a crash. Be sure to have a charging cable with you, two to be safe. Along with this, keep your phone at a high charge at all times.

Many people like to keep “survival kits” in their cars, in the event of an emergency. A few appropriate items to keep in your survival kit are:

• A First-Aid kit
• Non-perishable foods (nuts, granola bars, etc)
• Bottled water
• Blankets
• Warm clothes
• Flashlights with extra batteries
• An ice scraper

We hope you travel safe this winter and enjoy your road trip.

Asked and Answered: What to Look for When Buying a New Car

This month, we're posting a little differently. We wanted to talk about what people might think about when looking to buy a new car, specifically young people.  We enlisted the help of a young woman who's name is Catey C. and we were pleased with the well thought out questions she came up: 

Hi, I’m Catey, your friendly Millennial who’s in the market for a new car, and I have a few questions, besides which shade of pink should I pick. I’ve put my Venti Pumpkin Spice Latte down long enough to research them, so here’s my three top questions about cars from a Millennial.

• What’s the best feature(s) should I be looking for in a car? This is going to vary from person to person, obviously. I don’t really like taking selfies and posting them on Instagram all that much, therefore interior wifi isn’t a huge concern for me. However heated seats and backup cameras are a must for me. I live in Minnesota (I don’t think that needs any further explanation). Also, I have the wonderful skill of managing to hit either a tree or the only car in the parking lot. I completely joking, I’m not that bad of a driver. Overall, the features that are going to keep you safe and not bumping into trees are going to be your best bet. If you can afford the leather seats and the massage feature, go for it. Otherwise focus on what's going to be more practical and what’s going to pay off in the long run. 
• Which car is more fuel-efficient? Bankrate.com has a list of the most fuel-efficient cars in their category. Once again, it depends on what you’re in the market. For me, I’m leaning towards a compact SUV, because I like bigger cars, but I don’t want to become an Uber for my sister and her friends. Bankrate.com suggests the Toyota RAV4, it 23 MPG in the city and 30 MPG on the highway. It also has 176 hp and it’s starting price is $24,350. Just because the RAV4 was suggested by one website, doesn’t mean that is the car I’m going to chose. I probably pick which ever car is going to get me to Canada the fastest after the election. 
• Should I Lease or Buy? Here’s the thing for me. It would be more cost effective for me to lease a car, however I can’t surpass the set mileage. I mentioned before that I have a younger sister who has a tendency to make spontaneous plans that usually involves quite a bit of mileage, and guess who my parents are going to send to drive her all over the place. However, I really don’t have the funds to purchase a car, and I would like to avoid taking out a loan. It would be easier to buy a car since I have the tendency to bump into things (Once again, I’m joking). Overall, I will be leasing a car, because it’s more cost effective for my situation at the moment. Yes, the limited miles is going to be a pain, but I would rather be able to drive a newer car every few years than being stuck in the same car. Because what may have been cool seven years ago, will be outdated and impractical. 

You made it through all my jabber! If I could give you a cookie, I would! I don’t speak for everybody, especially for Millennials. I’m just a kid in the market for with a couple of questions. I hope you all can take something away from this, or at the very least, enjoyed my ramblings. Thank you for reading.

If you were in the market for a new car, what are some of the questions you would want answered? 

Newly Installed- Jollift In Ground Car Lift

It's finally arrived...our brand new Jollift from FI.TIM. 

What is a Jollfit exactly? It's an in-floor lift system to help our technicians work more efficiently and the lift doesn't take up extra room in the shop because it's installed into the floor. 

We are one of only a few people in the Midwest to try out the new lift system. We hope you enjoy the pictures of the delivery, installation, and us trying out the lift. 

The new lift being delivered

We had to cut holes in the concrete of the shop. 

Installing the lift into the floor. 

So shiny and new! 

Making sure it rises and lowers properly.

We had to put a vehicle on it to see how well it works. 

Another picture testing it out. 

OK, last one testing it out...we promise!

Here's to Oakdale Minnesota

In this month's blog post, we wanted to share a little bit about our shop and what makes us tick! We also wanted to talk a little bit about the town we call home and why it's so awesome. 

Oakdale Collision Center has been in Oakdale, Minnesota for more than 12 years and we love being a part of the community. There are so many things to do and to be a part of. Our shop is right in the middle of a great area. Just across the parking lot is Precision Auto Repair (definitely check them out for your next oil change, brake services, or auto maintenance) and Catrina's Mexican Restaurant. which is one of our favorite places to frequent for lunch.  

Not only do we have our business here, but the owners (Michelle and Don) grew up in Oakdale and live here currently. 

Oakdale is such a great place to be! There are plenty of community events to participate in from the Oakdale Chamber of Commerce's Golf Tournament to helping pack food for Feed My Starving Children.

One of the things that we are proud of is giving back to the community we love. We are even a drop off spot for food donations for the Christian Cupboard and often take donations to help homeless pets.  

 

We love that our clients become like family because they are our number one priority. Our personable, friendly staff will always take time out of their day to make sure that you have everything you need. 

Thanks for stopping by to get to us know us a little bit! 

Before and After Photos

What better way to show you some of the jobs we've encountered and some of the work we've done than with before and after photos! 

From small dents in a side door to full blown fender benders, we have seen a lot! We can take your car from damaged to driving in no time at all, and make it seem like your accident never happened. 

Before

After

Before

After

During

And here are just a few that are in progress of being repaired. 

Minnesota Potholes

It's a fact that potholes are a huge part of life in Minnesota, especially in the winter and spring.  They seem to get bigger or at least more widespread every year once the snow melts and even if the road has been repaired.

Large or small, potholes can do a number on your car and on your wallet. Trust us, we’ve seen it all.  A new survey from the Independent Insurance Agents and Brokers of America found that over half of car owners in the U.S. have reported some type of damage due to a pothole. So how do you avoid them? You can’t swerve on the freeway or you might risk bumping into the car next to you which could lead to an accident. Running over them could land you right in our shop fixing the undercarriage of your car. 

Here are few tips to help you avoid them:

• Don’t swerve! As we stated above, it won’t solve the problem. It will probably make it much worse.
• Reduce your speed. Hitting a pothole at a slower speed typically results in less damage.
• Beware of puddles! They may look shallow, but could be very deep and could cause a lot of damage to your car.
• Keep your tires properly inflated. A poor inflated tire could pop if you hit a pothole just right.

If you can’t avoid the pothole, here is a form to fill out that lets the state of Minnesota (MNDOT) know where it is. This helps to make sure the location makes it on their repair list.

Looking for more information on pesky potholes? Here are a few links we thought we should share:

Mapping Potholes

Minnesota drivers have few options for claiming pothole bills

Tips To Avoid Costly Pothole Damage

AAA GivesAdvice on How To Avoid Pothole Damage