Due to the intelligence we are faced with each passing year, we are required to update our repair process. The downside this has for our customers is that the length of repairs for even the smallest jobs has increased. After initial drop off, we need to perform a full disassembly of the vehicle. We remove all parts from the affected area, which often requires us to unplug sensors and other electronics. After the tear down is complete, we can create a complete blueprint of the damage to your vehicle and have a full assessment ready for you or your insurance. This process alone can take hours and is all dependent on the extent of the damage and the complexity of the systems in play.
Once we have your approval to begin repairs, we will assess mechanical requirements of the vehicle. This is when we note any sensors, cameras or other electronics that may require recalibration before being roadworthy. When we’ve established any items required, we get to the meat of the repair, the body work. We get the parts painted, straighten any frame damage and anything else required to get your vehicle back in shape.
When our technicians have completed the repair of parts, and all parts are painted, they reassemble the vehicle. We then put our information gathered during the blueprint for mechanical work to the test. We recalibrate any cameras, sensors, or other systems in the vehicle and scan for any possible code errors. This will tell us if any of the damage to your vehicle is still hiding within the electronic systems of your vehicle, which allows things like your airbags to deploy at the proper time. A step as important as this cannot be overlooked, and we attempt to do it in a quick efficient manner. Sometimes, computers get the best of us, too.
Our last step to a repair is to quality check your vehicle. We have staff check all aspects, things like the paint match, headlights, blinkers and windows are looked over now to ensure they’re in proper working condition. With each vehicle that comes through our doors, we take our time to ensure that all manufactured requirements are met. This means that we are combing over our work, the electric systems, paint match and so much more.
Our goal, as always, is to make sure your vehicle gets returned to you in the condition it was prior to your accident. Sometimes that requires us to take our time and can result in longer than anticipated repair times. We aim to make sure you are safe, and happy. Let us know if you have any questions about the repair process, or any time stipulations you may have, we do our best to accommodate all our customers!